xbajee 11's commitment to responsible gaming
Knowing the limits of entertainment and staying in control is the most important quality of an informed player. xbajee 11 is committed to supporting you in that awareness.
Why responsible gaming matters
Online gaming and betting is a form of entertainment — but it only stays enjoyable when kept under control. xbajee 11 believes every player should set a budget before they start and never exceed that limit. Treating betting as part of a set entertainment budget rather than a source of income is the healthy approach.
We know that for some people a gaming habit can gradually become a problem. In such situations, seeking help in time is important. xbajee 11's Terms and Conditions clearly state that we follow responsible gaming principles and keep various tools active to ensure the protection of every player.
Family members often notice when a loved one is spending too much time or money on gaming. Active involvement from family can make a real difference. xbajee 11 supports open conversations within families — because healthy relationships and mental wellbeing come before everything else.
In accordance with our Privacy Policy, your account data is kept secure, and requests for self-exclusion or limit-setting are processed in complete confidence. Your gaming information is not shared with any third party.
For answers to more general questions about responsible gaming, visit our FAQ section — it contains detailed answers on account limits, the self-exclusion process, and how to access support.
xbajee 11's commitments
- Minors (under 21) cannot register or participate in any gaming activity.
- Any player can activate deposit limits, bet limits, or a cooling-off period at any time.
- Self-exclusion requests are processed promptly — they cannot be cancelled before the period ends.
- The support team is available 24 hours a day, 7 days a week to assist in Bengali.
- We never send bonus offers to a player who is under self-exclusion or a cooling-off period.
Self-control tools
xbajee 11 provides several tools to help you manage your gaming habits. Using them is entirely voluntary and they can be activated at any time.
Set a deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once the set limit is reached, the system will automatically stop accepting further deposits.
Temporary break (cooling-off)
You can temporarily close your account for 24 hours up to 30 days. During this time you cannot log in or place bets, but withdrawals are still possible.
Self-Exclusion
Permanently deactivate your account for a period of 6 months to 5 years. Reactivation is not possible while the period is in effect.
Session time limit
Set in advance how many hours you will play in a single session. When the time is up, the system will remind you and give you the option to log out.
Activity statement
View a full record of how long you played and how much you deposited or withdrew over the past week or month — and review it yourself.
Single bet limit
Set the maximum amount you will place on a single bet. This helps prevent placing large bets on impulse.
Application for self-exclusion or limit-setting
Fill in the form below and submit your request — our support team will take action on your account within 24 hours.
Warning signs of a problem
If any of the following applies to you or someone you know, it is time to seek help now.
Spending beyond your budget
You are depositing beyond your set limit, or using money meant for rent, food, or savings for betting.
Trying to recover losses
After a loss you are placing bigger bets to try to win the money back — this is known as "chasing losses" and is dangerous.
Hiding it from family
You are keeping your gaming a secret from family or people close to you, or lying about spending.
Impact on work and relationships
You are unable to concentrate at work, or your relationships with loved ones are suffering because you are spending too much time on betting.
Unable to stop
You want to stop but cannot — you make the decision repeatedly and then start again. This is a clear sign of dependency.
Taking on debt
You are borrowing money for betting, or using money that was set aside for another urgent purpose.
Where to find support
If you are facing a problem, you do not have to deal with it alone. Seek help from the sources below.
xbajee 11 support
24/7 Live Chat Contact us via live chat at any time — speak directly in Bengali. Requests for self-exclusion or limit-setting are accepted immediately.
Email support Contact us by email in Bengali or English. Our email address: [email protected]
Family and close ones
Talk openly with a trusted family member or friend. Often, hearing from someone close makes it easier to find a way through the problem. Do not feel you are alone — support from family plays a big part in recovery.
Professional counselling
Contact a mental health specialist or addiction counsellor. Mental health service centres and counselling facilities are available in Bangladesh — speak to your local hospital or healthcare provider.
Tips for safe gaming
Before you start playing, ask yourself — are you in a calm state of mind right now? Avoid betting when you are tired, stressed, or feeling down. Decisions made on impulse almost always lead to losses.
Set a monthly entertainment budget and treat it as a firm limit. Once that budget is used up, make no more deposits until the month ends. Withdraw your winnings rather than putting them back into bets — this is a simple rule for healthy gaming.
Take breaks during betting sessions. After 30 minutes to 1 hour of play, rest for a while, drink some water, or go for a short walk. Stepping away from the screen keeps the mind fresh and reduces impulsive decisions.
Do not use anyone else's account, and do not share your own account password with anyone. Each account is for one person — this is for your own protection.
Do not bet while under the influence of alcohol or any substance. Decisions made with a clear head are the right decisions. Playing through the night creates sleep deprivation and weakens judgement.
Betting is never a solution to financial problems. If you ever find yourself thinking "if I win this time, everything will be fine" — that is the most dangerous thought there is. Stop at that point and speak with the xbajee 11 support team.